Several operations within unregulated industries implement KYC solutions

The absence of regulation by the government doesn’t necessarily mean a risk-based approach is lacking. In some markets, a full KYC process is not required. Several online services in the non-regulated industry want to verify the identity of their customers. This is because a company wants to create a safe environment for its users. These companies usually want to check the customer’s COVID passport is not plagiarized or check the age of the user.

Validating certain customer identity aspects

The companies in the regulated industries such as financial services, gambling & casinos, etc. have strict control and monitoring obligations. KYC (Know Your Customer) is the practice carried out by companies within regulated industries to verify the identity of their clients in compliance with legal requirements and current laws and regulations. User authentication is essential for any business to ensure their services or goods are going towards the right person, not to mention it’s necessary to meet compliance standards. The customer onboarding process is the most crucial touchpoint for verifying the user’s identity, protecting the business from fraud and for establishing a stellar customer experience. Thanks to companies like ZignSec, you can create an automated and digitised customer onboarding process. This creates opportunities for companies to eliminate friction and difficulty for customers to access their online services. With ZignSec you can tailor each KYC / B process for each country and market, not only for the regulated industries but all industries. Such KYC software solutions can also be utilized to continually audit client activity, streamline risk management, or be implemented for other controls.

The world is digitizing at a rapid pace, to purchase goods and utilizing services online has become a widespread practice among many people worldwide. Plenty of online businesses that are not subjected to AML rules and KYC requirements nevertheless have needs for validating certain identity aspects of their customers. Implementing software solutions accordingly to safeguard company core values and protect its customers has become commonplace within unregulated industries. The consumers’ inclination to decline online services and goods due to an unsatisfactory customer experience or for safety reasons is a form of regulation. Also, the absence of regulation by the government does not remotely mean that the state of such laws is set forever. Circumstances just as regulations are changed and widened continuously. A current example is that many governments are now introducing vaccination certificates for travelling and for attending public events and gatherings such as theatres, concerts, and sporting events due to the contagious COVID-19 virus.


Implement an identity verification process

Here is a shining example of how implementing software solutions can meet crucial business needs and adapt the customer journey to external circumstances and sudden requirements:

In South Africa, concert halls and festivals are hit with hefty fines if minors serve alcohol. Therefore, festival organizers must ensure that those who buy a personal ticket online are +18 years old. The organizer in question previously urged their customers to send a photo of their ID document via email. Hence, registering ticket buyers has been time-consuming and resource-intensive. This process for age verification has not proved to be particularly secure or accurate. The remedy was implementing an automated age verification process with the online purchase. The customer takes a photo of their ID document with their mobile phone in combination with a selfie. The selfie image is compared with the picture on the ID document, using automation and AI technology within a few seconds. This process ensures an accurate and safe age verification are successful. The South African government introduced requirements to present a valid COVID-19 vaccine certificate to enter concerts and festivals. The physical vaccine certificate consists of paper, and thus there are countless fake ones in circulation. The customer is asked to take a photo of their vaccine certificate, which is then scanned and examined at a pixel level to ensure its authenticity. This swift, secure, and accurate age verification process — along with advanced authenticity examination of the COVID-19 vaccine certificate — is a vivid example of how unregulated entities can utilize needs-based software solutions to secure and reinforce their business.

An international online marketplace for second-hand products may find it wise to implement an identity verification process for sellers and buyers. This process avoids or at least tracks users selling or buying illegally acquired items. An interactive call centre might utilize an identity verification process or Phone Number Validation, combined with eIDV (Electronic Identity Verification), to turn an unknown number into a validated person. These processes can create a channel for strong authentication. Regardless of desideratum, all the software solutions companies crave are found in one single connection to ZignSec.

How can ZignSec help in unregulated industries?

ZignSec is a worldwide one-stop shop offering software solutions, digitization, and automation for regulatory compliance following AML, KYC and KYB requirements. We offer all the solutions needed to validate different customer identity aspects, e.g., online identity verification, biometric check, PEP & sanction checks, etc. Organizations connected to ZignSec don’t need to expend additional time and resources finding various KYC-focused software solution providers or adopting several service agreements. Our SaaS platform compiles the best available software solutions for each market. It allows affiliated organizations to combine these into workflows tailored for each specific business and country – all via a single interface to our API or our No Code Compliance Manager.

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    Cookie Policy

    Effective date: January 1, 2020

    This notice explains ZignSec’s approach to cookies and other online data collection technologies.

    When you visit our websites, use our mobile apps, engage with our online ads or emails, we collect information, using technologies such as cookies, pixel tags (also called web beacons), browser analysis tools and server logs. Each of these technologies is explained below.

    1. How We Use Cookies

    We use cookies and other online data collection tools for several many different purposes.

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    For websites in the United States and Europe, ZignSec provides you with the ability to manage cookies that are not essential to display our website using “Manage Your Cookies” Many ZignSec websites only place marketing, personalization, and advertising cookies if you explicitly accept these cookies by clicking “Accept All Cookies” when you first visit the website. If you have accepted cookies, you adjust your preferences by using this link.

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    In most cases, the choices you make are linked to your browser. If you use different browsers or different devices, you will need to set your preferences on each one. Even if you opt-out, you may still receive ads that are not customized for you, unrelated to your browser settings.

    Although our websites currently do not have a mechanism to recognize the various web browser Do Not Track signals, we do offer our customers choices to manage their cookie preferences as described in the previous section. To learn more about browser tracking signals and Do Not Track please visit

    Residents of some countries and states have additional privacy rights. Information on these rights is provided in the supplemental privacy notices posted in the Privacy Center.

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    We may display interest-based ads to you when you are using social media platforms. These platforms allow us to personalize the ads that we display to you. To enable delivery of these ads, we convert your email address into a unique number. The platforms also convert their user emails into unique numbers using the same process. This allows the records to be matched without any exchange of data elements that can identify you on their own. The platforms perform the matching as a service provider to ZignSec, and they do not retain or use the file that we send them for their own purposes. This process allows the platform to deliver our ads to our customers on the platform. The platforms may gain insights about individuals who respond to the ads we serve.

    4. Other Types of Online Data Collection

    Our server logs record information about users to our websites. We may use these logs for internal purposes, such as website administration, optimization and security. We may also use the data for fraud-protection, personalization and advertising.

    We collect device identifiers and other device-related information, including your device’s advertising ID if available. This information is used to identify the device and authenticate you. We may also use device-related information to associate you with different devices that you may use, including for fraud-protection purposes and to better target advertising. In many cases, you can reset your device’s advertising ID. Both Android and iOS devices enable you to reset your device identifier under the “settings” menu.

    5. A Guide to Cookies and Other Technologies


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    Server logs record activities on our websites. Other types of logs collect similar information from our apps. These logs record information about the device you use to access our website, your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our logs also record the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices require to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to ZignSec and the website you visit after you leave our site.